The Operation of Information Technology in Enhancing Public Safety: A Review and Future Directions

John Roldan Pacsoderon Torres
Page No.1-6

This paper provides a literature review on the role of Information Technology (IT) in enhancing public safety. IT tools such as Computer-Aided Dispatch (CAD) systems, Global Positioning System (GPS) technology, and mobile data terminals have improved emergency response. Video surveillance, License Plate Recognition (LPR) systems, and facial recognition technology have enhanced crime prevention. Geographic Information Systems (GIS), social media, and early warning systems have aided disaster management. However, some challenges, such as privacy concerns and integration challenges, need to be addressed. Policies and regulations should be implemented to ensure the ethical use of IT tools in public safety. Standardization can also address integration challenges and lead to a more effective public safety system. The future of IT in public safety looks promising, with emerging fields of research such as Artificial Intelligence (AI) and Machine Learning (ML), the Internet of Things (IoT), and cybersecurity. This paper provides future directions for research in these areas. Overall, the use of IT tools in public safety has the potential to save lives and enhance public safety.

Keywords: role of information technology, public safety